We strive to provide our guests with an exceptionally clean, safe, and relaxing cabin experience. The following policies have been established based on industry standards and operational procedures. These rules are considered a part of our reservation agreement with you. As our guest, by reading and checking "agree" when you reserve online, you agree to abide by all of our policies, rules, terms and conditions. This is presented here to help promote our guests' safety and enjoyment and to ensure that each guest is aware of the understandings between the Flying Moon Cabins and the guest.
Please make sure to receive a reservation confirmation when you make a reservation. Reservations must be cancelled two weeks prior to your arrival date, in order to avoid a one (1) room night, plus tax cancellation fee. If cancellation occurs within 5 days of arrival date, the whole bill will be charged. If you have not checked in by that time, the stay will be charged to your credit card and the balance of your reservations will be cancelled. In the event that we cannot host you due to issues with the property (examples include, but are not limited to: plumbing issues, mechanical issues, flooding, fire) you will be issued a refund for your stay. We are not responsible for other travel arrangments you have made. Flying Moon Cabin Limited Liability Company is not responsible fore weather conditions, personal emergencies, or schedule changes. Snow, rain, high winds, extreme temperature and smoke are all normal things to experience in the Colorado mountains. If snow is forecasted, 4WD is required.
Travel insurance can be purchased from Travel Guard or other similar companies.
Group Reservations or Reservations Longer than 7 days.
Large group/whole property reservations and reservations longer than 7 days must be cancelled 21 days prior to arrival date. If reservations are cancelled less than 21 days before the arrival date, your deposit may be held. If cancelled within 5 days of check-in, whole bill will be charged.
Guests must be at least 21 years of age to check in at Flying Moon Cabins. In the interests of security and to prevent fraud, guests can only check-in using their special 4 digit code that was sent via e-mail. Check-in time is 3:00pm and cabin rental expires at 11:00am on the last day of your reservation. Due to the nature of our cleaning and maintenance services, check-in and out times can not be adjusted.
This is a historic property built in 1951. Many updates have been made to the property but the structure and many of the finishes are original. The floorboards creak, the heaters squeek and the cabins are not furnished with modern appliances, microwaves, hair dryers, irons or TV. There are stairs leading into each cabin, there are imperfections and other rustic qualities that are not up to modern standards or code. Please watch your step and be careful on the landscape, as it is rugged and wild. There are many species of wild life that visit the property, do not approach them or feed them.
Flying Moon Limited Liability Company is not responsible for injury.
Do not, under any circumstance, flush anything other than toilet paper and bodily waste down the toilets. Do not put food or trash down any drains. We are on a septic system and it will back up if any of the aforementioned incidents occur.
Cabins are open during the winter and are heated September - May. (heaters are not operational in the Summer months). We recommend 4WD or AWD to make your trip and do not make exceptions to our cancellation policy based on winter weather.
10:00 p.m. to 8 a.m. Please respect other guests on the property.
No unregistered guests can visit the cabins unless approval is granted in advance.
We do not host children. The property is not fit for children under the age of 12.
Quiet, well-behaved dogs may accompany owners. There is a maximum of 2 dogs per reservation and the pet non-refundable deposit must be paid. Please not leave your dogs unaccompanied for any reason in the cabins and please use leash while on the outdoor property at all times. No other pets besides dogs are allowed on the property. If your cat or other pet accompanies you to your reservation, a $120 fee will be added to your bill.
Room occupancy requirements are based on fire code/fire safety restrictions and well water permitting use. Max cabin occupancy is 2 adults. If you exceed the maximum number of guests allowed, you will be asked to rent another cabin for proper accommodations or vacate the cabins.
You will be given a door code one day before your reservation via e-mail.
Cabins are cleaned and inspected between reservations and a detailed log is maintained on items in the cabin. There is no smoking in the cabins and there is a minimum $500 fee for smoke remediation if smoking occurs. If items are missing from your unit, you will be charged for them. Linens are not changed during your stay but enough towels will be provided for your whole stay. Please leave the cabin in the condition you found it and follow the check-out procedure posted on the fridge. A minimum of $45 fee will be charged if additional cleaning is required.
Sauna use is only for use by the renters of the White Rabbit Cabin. Safety instructions included with that cabin.
Call 911 in the event of a fire or other emergency. There are fire extinguishers in each kitchen, next to the fridge.
The cabins are fully equipped with smoke detectors and carbon monoxide monitors. There can be no fires in the fireplace or outside due to county STR permitting. There are fire extinguishers in each unit under the kitchen sink.
To ensure we can protect the cabins and our guests at all times, please do not host parties or events of any kind.
Access to our WiFi is free for our registered guests.
WiFi signal is subject to change without notice and is spotty given our rural location. Do not count on this for work purposes or streaming services. It's main purpose is to provide internet connection for texting and phone calls as there is no cell reception in the area.
There is no indoor smoking. If smoking occurs in the cabin, you may be charged up to $500 for remediation.
All cabins can only have one vehicle per reservation except in the case where the whole property is reserved. Please use assigned parking spots only. All vehicles are parked at the risk of the owner and Flying Moon Limited Liability Company shall not assume liability or responsibility for any vehicle, occupants, or contents while operated or parked on the property. The parking area and entrance is under video surveillance.
You are liable for any damage howsoever caused (whether by the deliberate, negligent, or reckless act to the cabin (s), cabin premises or property caused by you or any person in your party whether or not staying at the cabins during your stay. Flying Moon Limited Liability Company reserves the right to retain your credit card and/or debit card details as presented at registration and charge or debit the credit /debit card such amounts as it shall in its sole discretion deem necessary to compensate or make good the cost or expenses incurred or suffered by Flying Moon Limited Liability Company as a result of the aforesaid. Should this damage come to light after the guest has departed, we reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your cabin property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, etc. We will make every effort to rectify any damage internally prior to contracting a specialist to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.